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Rewards & VIP Tiers 

Account Types & Benefits

.

Bronze

Silver

Gold

Platinum / Trade

Bonus Points

-

100 Points

200 Points

300 Points

Online Store Discount

-

$25 AUD

$100 AUD

$200 AUD

Catalogue Discount

-

3% off online catalogue

6% off online catalogue

9% off online catalogue

Free Shipping

Minimum Spend

Minimum Spend

No Minimum Spend

No Minimum Spend

VIP Gift

-

Annual Gift

Annual Gift

Bi-Annual Gift

Pre-Release Products

-

-

-

Early Access

Requirements

-

$500 AUD Annual Spend

$2000 AUD Annual Spend

$5000 AUD Annual Spend

Account Types & Benefits

Silver

Bonus Points:

100 Points

Online Store Credit:

$25 AUD

Catalogue Discount:

3% off online catalogue

Free Shipping:

Minimum Spend

VIP Gift:

Annual Gift

Requirements:

$500 Annual Spend

Gold

Bonus Points:

200 Points

Online Store Credit:

$100AUD

Catalogue Discount:

6% off online catalogue

Free Shipping:

No Minimum Spend

VIP Gift:

Annual Gift

Requirements:

$2000 Annual Spend

Platinum / Trade

Bonus Points:

300 Points

Online Store Credit:

$200 AUD

Catalogue Discount:

9% off online catalogue

Free Shipping:

No Minimum Spend

VIP Gift:

Bi - Annual Gift

Requirements:

$5000 Annual Spend

Frequently Asked 
Questions

How does the VIP tier system work?

You advance through tiers based on your total spend within a 12 month period.

How do I sign up for the VIP program?

Click on the "Rewards" icon in the bottom right corner of your screen and select "join program"

What can I do with my bonus points?

Points can be redeemed for discounts, free products, or exclusive offers. Visit the 'How to Redeem' section to learn more about spending your points.

How can I earn points?

You can earn points by signing up, placing orders, writing reviews, referring friends, and more. Check the 'How to Earn Points' section for all earning activities.

Do points expire?

Yes, points expire after 1 year if not used. Annual Spend Resets 31st of Dec each year.