Shipping Policy

Domestic Orders

Most orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Standard shipping: $10 flat rate shipping - Australia wide.
Free shipping: For domestic orders over $250 AUD - Australia wide.
Express shipping: $22 flat rate express shipping - Australia wide.

Shipping Options

Price

Standard Post: 2-8 Business Days

$10.00 (Orders under $250)

Free Standard Post: 2-8 Business Days

Free (Orders Over $250)

Express Post: 1-4 Business Days

$22

NOTE: We are not responsible for shipping carrier delays.
During busy sale periods please allow extra time for processing.

24/7 Online
Support

Free Shipping
over $250

Secure Online
Payment

International Shipping Policy

We process orders within 1-5 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.
Successfully placed orders will receive an e-mail confirmation with the order details. You will receive another notification when your order has shipped. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

USA & Canada

Shipping Options

Estimated delivery time (USA, EU)

Price

Standard International

Free Standard International

5-9 Business Days

$22 AUD

Free (Orders over $450 AUD)

Express International

3-6 Business Days

$33 AUD

FEDEX Express

High Value Shipping

1-3 Business Days

$130 AUD

$99 AUD (Orders over $2000 AUD)

New Zealand

Shipping Options

Estimated delivery time (USA, EU)

Price

Standard International

Free Standard International

4-7 Business Days

$15 AUD

Free (Orders over $350 AUD)

Express International

2-5 Business Days

$25 AUD

FEDEX Express

High Value Shipping

1-2 Business Days

$130 AUD

$99 AUD (Orders over $2000 AUD)

United Kingdom

Shipping Options

Estimated delivery time (USA, EU)

Price

Standard International

Free Standard International

4-7 Business Days

$28 AUD

Free (Orders over $650 AUD)

Express International

3-5 Business Days

$55 AUD

FEDEX Express

High Value Shipping

1-3 Day Shipping

$149 AUD

$129 AUD (Orders over $2000 AUD)

EU, Rest of World

Shipping Options

Estimated delivery time (USA, EU)

Price

Standard International

Free Standard International

6-9 Business Days

$28 AUD

Free (Orders over $650 AUD)

Express International

4-7 Business Days

$55 AUD

FEDEX Express

High Value Shipping

1-3 Day Shipping

$149 AUD

$129 AUD (Orders over $2000 AUD)

NOTE: We are not responsible for shipping carrier delays.
During busy sale periods please allow extra time for processing.

Order Process

01.

Orders are processed in 1-5 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at info@ore-metals.com We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.

Contact Us

Mailing

Address:

Suite 6066, 415 - 421 Illawarra Rd,

Marrickville, NSW, 2204

Phone:

1300 711 655

Email:

info@ore-metals.com

Web:

www.ore-metals.com